Payment Policy

At Light Frame, we want your payment experience to be simple, safe, and straightforward. That's why we've created a checkout process that is both secure and flexible, so you can complete your purchase without hassle and focus on finding the perfect details for your home.

We accept the following payment methods:

  • American Express

  • Apple Pay

  • Diners Club

  • Discover

  • Google Pay

  • Maestro

  • Mastercard

  • Shop Pay

  • UnionPay

  • Visa

All payments are processed in Euro, and the full amount is deducted when you complete your order. In some cases, your bank may temporarily reserve the amount as a pre-authorization before the payment is finally processed. This is a normal part of the bank's standard procedure.

Your security is important to us. All transactions are protected with advanced SSL encryption, and we only work with reputable payment providers. Your card details are not stored on our servers, and processing is secure between you and your payment provider.

If you experience any challenges during payment, we recommend that you check that all information has been entered correctly and matches your bank's records. If you still need help, please contact us at support@light-frame.com and we will assist you as soon as possible.

To ensure a safe transaction for everyone, we also monitor for unusual activity. If anything requires confirmation, we will contact you before the order is shipped.

At Light Frame, you can shop with peace of mind, from the first click to completed payment.